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Prize pickup is open at our new offices at 1100 Alakea Street, 29th Floor, Honolulu, HI 96813. Your safety is our top priority so we have made it easier for you to pick up your prize. Once you have been contacted to confirm that your prize is ready for pick up, you can pick up your prize between 12 and 4pm Monday through Friday excluding holidays. Please see below for detailed Walk-in Pickup instructions and for specific notes for Cash winners. For questions or to confirm whether your prize is ready, please email us at [email protected] or call (808) 947-1500.
- Come to 1100 Alakea Street, 29th floor, Honolulu, HI between 12 and 4pm, Monday-Friday excluding holidays. Access to the 29th floor is limited to these hours.
- Proceed to the elevators on the second floor and take the elevators to the 29th floor.
- When you arrive, you will be asked to sign for the receipt of your prize.
- Please note, we do not validate parking.
- Submit your filled out W-9 Form via mail to Pacific Media Group, Attn: Prize Pickup, 1100 Alakea Street, 29th Floor, Honolulu, HI 96813. You can download a W-9 form from the IRS website.
- Please wait to come in until AFTER you have submitted your W-9 and received a call from us letting you know that your check is ready for pickup.
- If you have any questions including the option to mail checks or gift certificates, please call 947-1500 or email us at [email protected].